Trouble Shooting

Trouble Shooting

Q?

I can’t understand my remote and I’ve lost my manual, what can I do?

A.

No problem. We have a helpful guide to assist you with all the features of the remote. Just click the line below to download. If you need any more assistance please call the service department.

Savannah Remote AF-4000HHS01

Click the link

 

 

Savannah Remote 1001TH-A

Click the link

Q?

Having trouble with my fireplace

A.

We have put together an informative trouble shooting guide. Please download the guide by clicking the link below. If you need any further assistance please contact our service department.

TROUBLE SHOOTING GUIDE